Urinary incontinence impacts on patients both physically and mentally, restricting employment, educational and leisure opportunities, and leading to social embarrassment and isolation. It is vital that people who are experiencing continence problems are given every opportunity to regain their continence and highquality comprehensive continence services are an essential part identify patients who may be experiencing continence problems, before going on to look at treatments and longer-term care. The author also addresses the issue of when community nurses should look to deal with continence problems themselves, or when they