William Bryans gives an overview of the application and benefits of process quality in clinical practice
William Bryans is a specialist in business and financial management and author of three recent books all published by Radcliffe Publishing:-
'Managing in Health and Social Care:
essential checklists for frontline staff' 2004
'Resource Management in Health and Social Care' 2005
'Practical Budget Management in Health and Social Care' 2007
Article accepted for publication: December 2006