Incontinence is associated with other medical conditions and has a variety of social and physiological consequences — from the person who has had a stroke and who needs to urgently empty their bladder; to someone with dementia who has lost the ’skills’ of continence. Community nurses who are able to manage people’s continence needs can help to restore patient’s dignity and improve quality of life, as well as preventing wastage and saving limited NHS resources (All Party Parliamentary Group for Continence Care [APPG], 2011). Knowing what constitutes ‘good’ continence services will also help patients and carers understand the services on offer, as well as making it easier for nurses to deliver standard outcomes. This article looks at recent guidelines that outline measurable continence services for adults, children and young people (APPG, 2011).