Intermittent catheterisation is considered the gold standard for urine drainage (Holroyd, 2018). It can be used as treatment for voiding problems due to disturbances or injuries to the nervous system, non-neurogenic bladder dysfunction, or intravesical obstruction with incomplete bladder emptying (Royal College of Nursing [RCN], 2018). Irrespective of the underlying cause, patients with voiding problems frequently find themselves having to make use of a catheter to drain their bladder when it fills and thereby undertake regular intermittent self-catheterisation (ISC). Intermittent catheterisation involves the introduction of a catheter into the bladder and its immediate removal when drainage stops, a process which needs to be repeated four to six times a day (Holroyd, 2018). The experience of performing ISC, while straightforward for some, can be both difficult and painful for others (Guinet-Lacoste et al, 2016; Rognoni and Tarricone, 2017)